Terms & Conditions

Effective Date: 3/15/25

1. Introduction

Welcome to Senior Home Solutions. These Terms and Conditions govern your use of our website (www.myseniorhomesolutions.com) and our services, including the sale and subscription of personal emergency response systems (PERS) and other senior technology products. By accessing or using our services, you agree to these Terms. If you do not agree, please do not use our services.

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2. Services Provided

Senior Home Solutions provides personal emergency response systems, medication management solutions, and related senior technology products. Our services include product setup, customer support, and device monitoring, depending on your chosen subscription.

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3. Eligibility

You must be at least 18 years old to purchase or subscribe to our services. If purchasing on behalf of someone else, you confirm that you have the authority to act on their behalf.

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4. Account Registration

To access certain services, you may be required to create an account. You agree to provide accurate, complete, and current information and to update it as necessary. You are responsible for maintaining the confidentiality of your account credentials.

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5. SMS Communications

By opting in, you agree to receive SMS messages related to appointment reminders, billing inquiries, and service updates. Message frequency may vary, and standard message and data rates may apply. To opt out, reply "STOP" to any message. For assistance, reply "HELP".

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6. Payment and Subscription Terms

• Services may be billed on a one-time or subscription basis. By signing up for a subscription, you authorize recurring charges until canceled.

• Payment is due as indicated at checkout or in your service agreement.

• Late payments may result in service suspension or termination.

• Subscription cancellations must be made at least 14 days before the next billing cycle to avoid charges.

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7. Refunds and Cancellations

• We offer a 7 return policy for purchased devices, provided they are in original condition.

• Subscription fees are non-refundable after the billing period has started.

• If a device is defective, we will replace it per the manufacturer’s warranty terms.

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8. Use of Products and Services

• Our products and services are intended for personal use only.

• You agree not to tamper with, misuse, or resell any equipment provided by Senior Home Solutions.

• We are not responsible for device malfunctions caused by user error, power outages, or third-party network issues.

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9. Limitation of Liability

Senior Home Solutions is not responsible for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the service in question.

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10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

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11. Modifications to Terms

We reserve the right to update these Terms at any time. Changes will be posted on our website with the updated effective date. Continued use of our services after changes take effect constitutes acceptance of the revised Terms.

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12. Governing Law

These Terms and Conditions are governed by the laws of the state of Nebraska, without regard to its conflict of law principles.

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13. Contact Information

For questions or concerns regarding these Terms, please contact us at:
Senior Home Solutions
402-785-8222
seniorhomesolutions.ne@gmail.com
1412 W 2nd St. Hastings, NE 68901